Nothing’s sacred

Terry Poulton
Strategy magazine
September 10, 2001

As a strategy for zooming your brand identity up, up and away, nothing has more pizzazz than leaping a tall building Superman-style – and then crowning it with your corporate moniker.

Until recently, it was office towers, sports stadiums and performance halls that attracted most of the leaping and much of the millions being spent to snaffle naming (and ancillary) rights for properties designed to showcase companies’ business prowess and civic largesse.

Nowadays, however, so many “short buildings” and other novel venues are being “leapt” by a sometimes-surprising array of corporate pursuers that Judy Haber says “There’s a gold rush going on in non-traditional naming rights opportunities.”

A senior partner at Performance Sponsorship Group of Caledon East, Ont., Haber says she has brokered some unusual unions and knows of many other eyebrow-raisers either in existence or now being considered.

These naming rights and title sponsorship opportunities include shopping malls, Imax theatres, universities, science centres, schools, aquariums, amusement parks, convention centres and media centres for international events, not to mention city-owned properties such as parks, swimming pools and skating rinks. Venues carved out within other venues are also up for grabs, examples of which include the Sears Theatre (inside Toronto’s Air Canada Centre) and the Air Canada Clubs inside Vancouver’s GM Place, Ottawa’s Corel Centre and Montreal’s Molson Centre.

Even subway stations are being eyed, especially since Boston put its transit hubs up for grabs last year. That’s a move that is ripe for emulation in Toronto according to Lawrence Solomon, executive director of the Toronto-based Urban Renaissance Institute, who reckons that the cash-strapped city could recoup millions by selling, say, the Yonge and Dundas station to the nearby Eaton Centre, or possibly the fashion district’s streetcar route to a major clothing retailer.

A venue can even be scooped up if it’s virtual, rather than bricks and mortar, as TD Waterhouse demonstrated when it bought the naming rights for the Toronto Maple Leafs’ 2001 season.

In some cases, the corporate suitors are more unusual than the objects of their affection. Examples include the Mattel and Hasbro toy companies, both of whose names are now plastered on children’s hospitals (in, respectively, California and Rhode Island); and Edmonton’s Epcor Utilities. When its competitive hands were untied by deregulation, the company signaled its intention to branch out by transforming the Calgary Centre for Performing Arts into the Epcor Centre.

Why such an explosion of innovative partnerships at this point in time? Haber says it’s easy to understand. Government cutbacks and the resulting budgetary shortfalls are one key driving force. Another is that sports stadiums have effectively “out-priced themselves” with stratospheric fees such as the US$115 million bid placed by Internet biggie CMGI to name the New England Patriots’ new Boston stadium.

Also, Haber adds, “sports arenas are sometimes abandoned by their teams and they’re dark much of the time, while these non-traditional places often operate all year.”

Shopping malls, where the foot traffic is enormous and consistent, are becoming enticing targets for naming rights acquisitions, especially in the U.S. In Canada, Haber says 25 million people per year pass through a venue such as Mississauga, Ont.’s Square One shopping mall, for which she is currently engineering a title sponsorship she hopes to announce next year. She was recently beaten to the punch when Minnesota’s giant Mall of America sold naming rights to its five-story central rotunda to the Sam Goody music chain.

But, while many of the faces on both sides of today’s bargaining tables may be new, their aspirations really aren’t, Haber says. In fact, they generally resemble those that drove a 1991 deal when her then-client, Hummingbird Communications, purchased and eponymously renamed Toronto’s O’Keefe Centre for the Performing Arts (dubbed in a 1960s naming rights deal for a local brewery).

“The O’Keefe found an alternate way to generate money to retain and augment its programming,” Haber explains. “And Hummingbird, which was then a relatively new company, became a household name virtually overnight. So it was definitely a win/win outcome.”

With smaller venues, such as museums, science centres and Imax theatres, says Rick Janes, the distinct advantage for title sponsors is the absence of the competing clutter that permeates arenas and rinks. As president of Toronto-based MacLaren Momentum (the events division of MacLaren McCann), Janes says he recently did an evaluation for the Famous Players cinema chain “to determine the [untapped] marketing value of its seven Imax properties across Canada.”

The conclusion? “That these are bona fide opportunities because they have all the elements you should look for in terms of marketing deliverables,” says Janes. These include “high traffic flow, opportunities for signage on-screen, in the concourses and on the exteriors – and they are also [exploitable] for media exposure.” Best of all, he adds, “by taking the pre-eminent title position, you don’t have to try to break through the clutter of dozens of other sponsors.”

Wayne Doyle, manager of public and media relations for Mississauga, Ont.-based Canon Canada, concurs with Haber and Janes and adds some extra insight. “In the past, acquiring naming rights in return for making a donation was mainly a philanthropic thing. But in today’s economy, people understand that, while it’s great to put your name on a building, [doing so] has to serve your bottom line. So the question is, how do you leverage it for a return on your investment? And the answer is, you have to be able to take that naming opportunity and translate it into increased public awareness, increased public perception, or increased sales.”

On behalf of his employer, Doyle has been in the thick of a new-style naming rights acquisition lately in which the unusual element was not the venue but the suitor. Last week, the newly named Canon Theatre premiered its first production in a former vaudeville house that opened in downtown Toronto in 1920 as the Pantages Theatre.

“But can you imagine a company like Canon getting involved in theatre 20 years ago?” Doyle asks. “Today we realize that the demographics in the performing arts actually match up perfectly with what we’re all about, as a company dedicated to imaging solutions.”

How are Canon’s corporate interests being served by attaching its name to a theatre? Doyle says the benefits begin with being in the sort of multi-partner arrangement that characterizes many naming rights deals. Canon’s partners are the humongous U.S.-headquartered Clear Channel Communications, which owns the property and brokered the deal, and veteran theatre impresarios David and Ed Mirvish, who will manage the facility.

Doyle expects that Canon will receive substantial exposure, thanks to the marketing know-how of both these partners. “Our name will be featured in every advertisement and in all publicity for every production, with coverage not only in the Toronto area but in tertiary markets such as the Northeastern U.S.”

As for Canon’s own customers, Doyle says, “Having the theatre gives us opportunities to continue building relationships, which is ultimately what business is about these days.” So key customers will be feted at Canon Theatre premieres and others will be offered various cross-promotional prizes.

Although Doyle declined to disclose the price Canon paid for what amounts to the biggest billboard possible, some other companies practically brag about the cost-effectiveness of such deals, especially compared with the astronomic fees required to sponsor sports stadiums, teams or star athletes.

ROI potential is definitely a starting point whenever Toronto-headquartered Rogers Communications considers acquiring naming rights or other sponsorship positions, according to VP of communications Jan Innes. She says this applies even when a project is relatively small, such as the company’s $2 million investment in the Rogers Communications Centre at Toronto’s Ryerson University, because, “no corporation just wants to throw money out the window.”

Incidentally, speculation is rife that Rogers might acquire the naming rights currently on offer for the Toronto SkyDome. Innes says only that she “guesses it’s something we’d look at. But we’d also look at our balance sheet to decide whether it’s something we can afford and whether there’s payback for us.”

Other prime considerations in deciding whether naming rights are worth acquiring, according to Pete McAskile, CEO and creative director at Toronto-based sports and event marketing company Second Dimension International, are the contract terms. He says these generally include tenure in the facility and ancillary rights. The latter can involve selling or demonstrating the buyer’s products within the venue, the type and volume of exterior and interior signage, and even restrictions on certain types of performances – as pertains in some cases where liquor and tobacco promotions are barred when youth-oriented entertainment is presented.

Even when the wisest of heads prevail on both sides of the naming rights equation, disaster can still strike, as the managers of an outdoor stage at Toronto’s Harbourfront Centre can attest, Known as the Molson Stage for a couple of decades, it was hugely popular. But when rival brewer Labatt became Harbourfront’s overall sponsor, Molson was obliged to vacate the premises. After about two years of anonymity, the stage acquired a new title sponsor this spring – Norigen Communications. But last month, Norigen declared bankruptcy, leaving the stage in the lurch once again.

As daunting as possible business failure may be, another potential pitfall – rejection of a venue’s new name, especially if it replaces an historic favourite – can be almost as challenging. And it’s usually tricky, McAskile says. While a company automatically expects free publicity whenever its new venue is mentioned in the media, it is often disappointed. “If the company name is just tacked on the front of the former name, it’s almost sure to be dropped by the media and the public,” he explains, adding that Canon was probably right to drop the venerable “Pantages” altogether, despite the likelihood of a backlash among theatre buffs.

Then again, there’s always the possibility that a company’s shiny new name may attract unfortunate jests. That’s exactly what happened when Calgary’s famous Olympic stadium was recently acquired by an oil company and became the Pengrowth Saddledome.

“Sounds like an infection brought on by too much horseback riding,” quipped Bruce Arthur in the National Post.

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Summer encore

August 21, 2001

Reprints of Urban Renaissance Institute’s Larry Solomon’s work have been popping up in some unexpected places.
Hort-Pro Gardening Online Magazine excerpted Larry’s review of author and literary agent Bill Adler Jr.’s updated editon of Outwitting Neighbors – an installment in Adler’s Outwitting series that includes outsmarting various subjects ranging from squirrels to teenagers, to computers, and traffic. Hort-Pro’s highlight singled out Adler’s assessment of community associations as suiting people who craved “rules and order” and the “exact height of hedges.”
Click here to read Larry’s Review

Larry’s article, “Drilling holes in forestry rhetoric” was excerpted in an editorial on U.S.-Canada free trade published by the Northwest Ecosystem Alliance – a conservation group based in Bellingham, Washington dedicated to protecting America’s Northwest wildlands.
Read the Original article.

 

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Challenges facing the U.S. state-based system of insurance regulation

Independent Insurance Agents of America (IIAA)

August 1/2001

Statement of the IIAA to the U.S. House of Representatives on some problems related to state regulatory oversight of the rates charged for automobile insurance in the personal lines market.

Click here to view PDF

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Coast-to-coast subsidies trap rural Canada

Lawrence Solomon
National Post
June 29, 2001

The average rural resident receives 50% more in welfare, employment insurance, old age security and other government transfers than he pays in taxes, Statistics Canada reports. The gap between taxes paid and cash transfers is even greater for the average resident of small towns – those with populations less than 30,000. But the gap closes fast for the average resident of larger communities. For cities with more than 100,000 people, the gap narrows to about 15%.

These StatsCan findings, startling though they may be, do not begin to measure the extent to which the lifestyles of rural and small town residents are unsustainable. Unlike residents of large cities, who typically pay fully for many of the public services they receive, rural and small town residents tend to be heavily subsidized across a wide array of big-ticket items.

Throughout Canada, small town residents receive water service at a fraction of its full cost, thanks to provincial taxpayers, most of them urbanites, who pay up to 90% of the capital cost of small town water works. In large cities like Toronto and Vancouver, residents pay the full cost of their water service. When urban taxpayers don’t pick up the bill for rural services, urban consumers generally do. Bell Canada and other telephone companies are required by law to overcharge their city customers for the benefit of their rural customers. This year, this hidden overcharge of customers in metropolitan areas amounts to $1-billion. In electricity, provincial laws stipulate that city customers be overcharged to keep prices down for rural residents. So, too, with natural gas pipelines, with cable service, with almost every infrastructure service that’s extended into low-density areas.

In variations on these schemes, the government directs Canada Post to overcharge city customers for the benefit of rural ones, and Air Canada to provide service to unprofitable, small city destinations by allowing it to extract monopoly fares along lucrative routes between big cities.

The enormity of the subsidies propping up rural and small town residents is rivaled only by the enormity of subsidies buttressing businesses in these areas. None of the figures above, for example, include the staggering subsidies provided to farmers, the single biggest drain on the country’s productivity. According to a study released yesterday by Urban Renaissance Institute, for every dollar of profit that farmers earned over the last decade, the federal and provincial governments provided $3.76 in subsidies. Ontario’s agricultural sector received $6.60 in subsidies for every dollar in farm profit, much of it paid by the province’s urban consumers in the form of higher prices for basic foodstuffs such as milk, eggs and cheese. Canada’s other resource-based rural industries – forestry, fishing and mining – are also heavily subsidized drains on the nation’s economy. Industries in the metropolitan areas, on the other hand, tend to be profitable, and provide some of the subsidy money that governments ultimately transfer to the low-density areas.

But most of the cost of carrying our unsustainable rural and small-town economy is borne by the residents of the large urban and suburban centres, whose sizeable middle-class and affluent populations, with their correspondingly high tax brackets, pay a whopping two-and-a-half times as much in taxes as they receive in transfers.

Canada’s rural areas need not be economically unsustainable – they have been turned into welfare dependencies only because of past government policies that artificially overpopulated our hinterlands. The inherently productive farmland close to lucrative urban markets needs no subsidies; not so the country’s marginal agricultural lands, which governments everywhere artificially brought into production at great economic and environmental cost.

Governments squandered the rural areas’ mineral wealth through mining policies that discriminated against high-grading – scooping out the profitable, easy-to-obtain ore and leaving behind the trace elements that typically can only be obtained through low-grade rock-crushing exercises. As a result, the profitability of mining plummeted and the environment is plagued with a vast legacy of mine tailings amid unsustainable mining towns. The government’s bias against high-grading resources also led to the razing of many forests, when any profit-oriented logger would have preferred selective logging – plucking the few valuable species and preserving the rest. There’s money to be made in the rural areas – and even with the government’s counterproductive policies, a remarkable number have been making it – but the land base can only support so many. Cities thrive at high densities; rural areas founder.

Those trapped in rural poverty – many of them elderly, or nearing the end of their working lives – should not be abandoned by governments, but neither should governments trap a new generation on a land base that can’t support them. To stop overpopulating rural areas further, the federal government can start by ceasing unproductive new investments designed to discourage migration to the cities, such as yesterday’s task force proposal for a $4-billion scheme to bring broadband Internet service to low-density communities. And provincial governments can cease trying to defy nature, such as Alberta Premier Ralph Klein’s recently announced $93-million in drought relief designed to maintain unsustainable farming practices in the semi-arid Prairies.

Governments can then finish the task of reviving the rural areas by phasing out existing subsidies to rural industries, putting the rural economy on a sound footing and allowing the rural and small town populations to find their natural level.

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Insurance product approval: the need for modernization

American Insurance Association

June 21/2001

The testimony of Robert C. Gowdy, CEO of Beaconone Insurance Group on behalf of the American Insurance Association before the Subcommittee on Capital Markets, Insurance and Government-sponsored Enterprises, U.S. House of Representatives.

Click here to view PDF

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